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Kirkburton Health Centre

"Our aim is to work in partnership with our patients and staff to provide a safe, effective, caring and responsive service for our community. Taking pride in making a positive difference in people's lives by enhancing the local services made available to them in a well-led, forward-thinking organisation".

 

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

 


CQC Report Now Available

As most patients will be aware we had our CQC visit in November 2015. The CQC inspection report is now available for you to view by clicking on the link above.

The Partners and the team at Kirkburton Health Centre are proud that our CQC in November 2015 has rated the practice as "Good". We would like to thank all of the staff and patients of the practice, especially the members of the patient participation group (PPG) for the support over the last couple of years and their help on the day.

Our staff worked very hard in the run up to the visit, learned a lot and the team was strengthened by the shared goal. We are naturally pleased to have achieved this rating with many areas of good practice highlighted but we are not complacent and continue to reflect on our performance and learn with the aim of improving patient safety and the quality of our service. We are also keen to support our staff in their challenging roles.

Please help us with this task by sharing positive and negative feedback that you have or perhaps consider joining our PPG.

Any feedback or comments on the CQC report are also very welcome. Please contact us via email on admin.kirkburtonhealthcentre@nhs.net

 

Named GP

All patients at Kirkburton Health Centre have a named, accountable GP who is responsible for coordinating their care.

Your named GP will be allocated to you by the practice. You can still make appointments to see any GP or Nurse of your choice, not just your named GP.

If you wish to know who your allocated GP is, then please call the practice and a member of our Reception Team will be able to advise you.

If you have a preference and would like to request a particular doctor at the practice to be your named GP please inform one of our Reception Team.

  

Introducing our carer's champions

We keep a register of patients, who, without payment, provide help and support to a family member, friend or neighbour who cannot manage on their own due to physical or mental illness, disability, substance misuse or frailty brought on by old age. People who care for someone in these circumstances, without pay, are considered to be 'carers'.

We are proud to have two Carer's Champions at our practice, Emily and Clare, who can help provide you  with relevant information, resources and contact points. We have a dedicated notice board where up to date information is displayed in the practice. Please visit our Carers page for more information. 

  

Access

There is good access for the disabled to all of our consultation rooms. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and wide doors to allow for wheelchair access.

  

Friends & Family Test - have your say to improve your healthcare

Did you know you can now have your say to help improve more services across the NHS?

The Friends and Family Test is about giving patients the opportunity to provide feedback on their care and treatment experience. Its already in use in many parts of the NHS and is expanding to a lot more.

You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account.

It doesn't take long and you don't need to give your details on your feedback form.

Look for details in the reception or waiting room. You can ask a member of staff how you can take part or find out more online at www.nhs.uk/friendsandfamily.

You can provide feedback either by paper format available from reception or in the waiting area or via the link on our website site (on the right hand side).

 

Practice Area

please find below an up to date map of the area covered by our practice, if you live within this area and wish to register at our practice please call or drop in and speak to one of our receptionists. If you live outside this area, but still wish to be registered with us, please call us to discuss. If the interactive map isn't appearing, click here for a photo of our practice area

NHS Constitution - Important Information for Patients and Carers 

Please click on the links for more information.

NHS Constitution July 2015

NHS Constitution - Easy Read version

 

(Site updated 25/05/2016)
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