We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Complaints can be sent via email to wyicb-kirk.admin.kirkburtonhc@nhs.net for the attention of Julie Lambe or alternatively you can contact the practice by telephone to discuss and address your concerns.