NHS advice for patients
If you want to talk to someone about local NHS prescribing , please contact:
Patient Advice & Liaison Service
NHS Greater Huddersfield CCG
Tel: 01484 464222
How to Order your repeat Medication?
To improve the safety of our prescription ordering - we do not allow routine ordering of medications over the phone. We do however allow exceptions for individuals who are housebound and have no access to online services. Highlighted below are the options for requesting medication:
Online - register for online request of repeat medications and appointments
Once you have online access, you can use the patient access app to request your medication - see leaflet how repeat prescriptions will change
Written request (posted or left in our medication request box)
Pharmacy Phone App - see leaflet how repeat prescriptions will change
Setting up repeat dispensing, so that you don't have to order your medications any more!
Please note that for your safety, we can not take verbal requests for any medication over the phone or in person, please write down what you need and drop it off at reception, or request your medications online.
If you are given a private prescription by a specialist at the hospital, it will only be converted to an NHS prescription at the discretion of the on-call Doctor. Please allow 48 hours for us to complete this. Sometimes medications can not be converted to an NHS script, the doctor will explain why, if we are unable to do so.
Whilst we ask you to give us 48 hours, we try to have most prescriptions ready for collection 24 hours after ordering. If you require your prescription to be sent to the chemist please tell the receptionist when ordering.
The majority of our patients do not collect their prescriptions from the Practice, but from a nominated pharmacy through Electronic Prescription Service (EPS).
If you require regular prescriptions, EPS will save you time by avoiding unnecessary trips to your GP Practice. The EPS makes it possible for your prescriptions to be sent electronically to the pharmacy or dispenser of your choice. This means you will no longer have to collect a paper repeat prescription from your GP Practice - instead you can go straight to the nominated pharmacy to pick up your medicines. Because your pharmacist has already received your electronic prescription, they may be able to prepare your items in advance, so you just have to pick it up with no extra wait. In the future, EPS will become the default option for the prescribing, dispensing and reimbursement of prescriptions in primary care in England.
You don't need a computer to use EPS - you can use it as long as both your GP Practice and the pharmacy offers the service. Kirkburton Health Centre offers this service. You can choose the most convenient pharmacy for you, such as near your home, where you shop or where you work. This is flexible and can be changed at any time - just let your doctor or pharmacy know. Please ask the practice of pharmacy staff for more details. It only takes a few minutes to set up. All patients need a nominated pharmacy, so if you don't have one please speak to a member of the reception team who can arrange this for you.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. Please remember to book blood tests at least one week in advance of your medication review if required.
Please allow at least 48 hours for prescriptions to be processed and remember to take weekends and bank holidays into account.